Digital life will continue to be what people make of it. For a better future, humans must make responsible decisions about their partnership with technology.
Responses representing this theme:
Ben Shneiderman, distinguished professor and founder of the Human Computer Interaction Lab at University of Maryland, said, “The future will be shaped by those who understand how to support trust, empathy, responsibility and privacy. Ever richer layers of social systems will support community building, political action and commercial opportunities. Medical systems that collect patient data will give richer portraits of individual health as well as data to develop new treatment protocols. Persuasion to improve patient wellness will enhance compliance with health regimes, as measured by quantified-self tools that allow patients to monitor their health.”
Bill Woodcock, executive director at Packet Clearing House, the research organization behind global network development, commented, “The technological changes that matter are the ones that allow people to live safe and pleasant lives, pursuing intellectual challenge and pleasure, rather than simply trying to stay alive.… But that’s not how they’re being used right now. Right now they’re largely being used to exploit human psychological weaknesses for very short-term gains for a very few people, and any benefits the rest of the world derives along the way exist merely to sweeten the pot. This is a consequence of combining unbridled capitalism with technology in the absence of empathetic humanity or public responsibility.”
David Zubrow, associate director of empirical research at the Carnegie Mellon Software Engineering Institute, said, “The trend of digital assistants that learn your preferences and habits from all the devices that you interact with will become integrated with each other and take on a persona. They may even act on your behalf with a degree of independence in the digital and physical worlds. As AI advances and becomes more independent and the internet becomes the world in which people live and work, laws for responsibility and accountability of the actions of AI will need to be made.”